Last Updated: August 11, 2026

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Farm & Flame Candle Company (“Farm & Flame,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or making a purchase through our website.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices you have regarding your information.

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1. Information We Collect

When you visit our website, make a purchase, contact us, create an account, subscribe to communications, or otherwise interact with Farm & Flame Candle Company, we may collect information including:

• Your name

• Email address

• Telephone number

• Billing and shipping addresses

• Order and purchase information

• Account information, if you create an account

• Messages, reviews, feedback, or other information you voluntarily provide

• Internet Protocol (IP) address

• Browser, device, and connection information

• Website usage and interaction information

• Cookie and similar technology information

When you place an order, payment information necessary to complete your transaction may also be collected and processed by our payment providers. Farm & Flame Candle Company does not intentionally store complete credit or debit card numbers on its own systems.

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2. How We Collect Information

We may collect information directly from you when you:

• Place an order

• Create an account

• Subscribe to emails or promotional communications

• Complete a contact form

• Contact us by email or through our website

• Submit a product review or feedback

• Participate in a promotion or other website feature

Certain technical information may also be collected automatically when you browse our website through cookies and similar technologies.

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3. How We Use Your Information

We may use your personal information to:

• Process and fulfill orders

• Process payments and refunds

• Provide shipping and delivery information

• Communicate with you about your purchases

• Respond to questions and customer service requests

• Maintain customer accounts

• Prevent fraudulent or unauthorized transactions

• Improve our products, website, and customer experience

• Send promotional emails or marketing communications when permitted

• Analyze website traffic and performance

• Maintain the security and operation of our website

• Comply with applicable laws, regulations, and legal obligations

We will only use personal information for legitimate business purposes and other purposes permitted by applicable law.

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4. Website Hosting and Wix

Our website is hosted on the Wix.com platform. Wix provides the online platform that allows Farm & Flame Candle Company to display and sell our products.

Information collected through our website may be stored through Wix's data storage, databases, applications, and related services.

Wix and services integrated with our Wix website may process personal information according to their own privacy policies and practices.

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5. Payments

Payments made through our website are processed through third-party payment providers.

Payment processors may collect information necessary to process your transaction, such as payment card details, billing information, and transaction information.

These providers maintain their own privacy and security practices. Farm & Flame Candle Company generally does not receive or store your complete payment card information.

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6. How We Share Information

We do not sell your personal information for money.

We may share information with trusted service providers when reasonably necessary to operate our business and provide our services. These may include:

• Website hosting and e-commerce providers

• Payment processors

• Shipping and delivery providers

• Email and marketing providers

• Website analytics providers

• Advertising and social media platforms, when applicable

• Technology and security providers

• Professional advisers or service providers

These third parties may receive only the information reasonably necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when required by law, legal process, court order, or governmental request; to investigate suspected fraud or illegal activity; or when reasonably necessary to protect Farm & Flame Candle Company, our customers, or others.

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7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to provide and improve website functionality.

Cookies may be used to:

• Keep the website functioning properly

• Remember shopping cart contents and preferences

• Understand how visitors use our website

• Measure website traffic and performance

• Improve our website and services

• Support advertising and marketing activities, when applicable

Some cookies are necessary for the website to operate. Others may be used for analytics, preferences, or marketing.

Third-party applications and services integrated into our website may also use their own cookies or tracking technologies.

Depending on your location and applicable law, you may have options to accept, reject, or manage certain non-essential cookies through the website's cookie settings or your browser settings.

Disabling certain cookies may affect some website features.

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8. Email Marketing

If you subscribe to our email list or otherwise consent to receive promotional communications, we may send you information about products, new releases, promotions, special offers, or other Farm & Flame Candle Company news.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email.

Unsubscribing from promotional communications will not prevent us from sending transactional or service-related communications that are necessary to complete or manage an order.

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9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, comply with legal and accounting obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and why it was collected.

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10. Security

We take reasonable administrative and technical measures designed to protect the personal information collected through our website.

Our website is hosted through Wix, and payment transactions are handled through payment service providers.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted or stored electronically.

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11. Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw consent where processing is based on consent

• Opt out of promotional communications

• Request information regarding certain uses or disclosures of your personal information

• Exercise other rights available under applicable privacy laws

Some requests may be subject to legal exceptions. For example, we may need to retain certain transaction information for tax, accounting, fraud prevention, or other legal purposes.

To submit a privacy-related request, contact us using the email address listed in the Contact Us section below.

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12. Children's Privacy

Our website and products are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

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13. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Farm & Flame Candle Company is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

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14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website, services, technology, or legal requirements.

When changes are made, the revised Privacy Policy will be posted on this page and the “Last Updated” date at the top of the policy will be updated.

We encourage visitors to review this Privacy Policy periodically.

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15. Contact Us

If you have questions about this Privacy Policy, would like to exercise a privacy right, or would like to request access to, correction of, or deletion of personal information we maintain about you, please contact:

Farm & Flame Candle Company
Email: FARMANDFLAMECO@gmail.com